Privacy Policy

Last updated: February 2026

This Privacy Policy describes how Mailcaff ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at mailcaff.com and our email verification API service (the "Service"). We are committed to protecting your privacy and handling your data transparently.

1. Information We Collect

We collect the following information when you create an account and use our Service:

Account information: Your name, email address, and company name provided during signup.
Payment information: Billing details processed securely through Stripe. We do not store your full credit card number on our servers.
API usage logs: Records of API requests, including timestamps, endpoints called, and response statuses. These logs are used for billing, debugging, and abuse prevention.
Email addresses submitted for verification: Email addresses you submit through the API are processed in real time and are not stored permanently. They appear in your verification history for your reference and are subject to automatic deletion.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain the Service.
To process payments and manage your subscription.
To monitor usage, enforce rate limits, and prevent abuse.
To communicate with you about your account, including service updates and support responses.
To comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal data to third parties.

We share data only with the following categories of service providers, strictly as needed to operate the Service:

Stripe: For payment processing. Stripe's privacy policy governs how they handle your payment data.

We may also disclose information if required by law, regulation, or legal process.

4. Data Storage and Security

Your data is stored on a self-hosted database running on Vultr VPS infrastructure. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (TLS), access controls, and regular security reviews.

5. Cookies

We use session cookies only to keep you logged in and maintain your session state. We do not use tracking cookies, advertising cookies, or third-party analytics services. No cookie consent banner is needed because we only use strictly necessary cookies.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data.
Right to restriction: You can ask us to restrict the processing of your data in certain circumstances.
Right to data portability: You can request your data in a structured, machine-readable format.
Right to object: You can object to the processing of your data where we rely on legitimate interests.

To exercise any of these rights, please contact us at support@mailcaff.com. We will respond to your request within 30 days.

7. Data Retention

We retain your account information for as long as your account is active. API usage logs are retained for billing and operational purposes. If you delete your account or request data deletion, we will remove your personal data within 30 days, except where we are legally required to retain it.

8. Data Deletion

You can request the deletion of your account and all associated personal data by emailing support@mailcaff.com. Upon receiving your request, we will delete your data within 30 days and confirm the deletion by email.

9. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@mailcaff.com
Website: mailcaff.com